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ITIL® 4 Leader: Digital and IT Strategy DITS
IT Service ManagementAttain knowledge of strategic approaches to achieve market and operational excellence.
See Related CourseWhat you'll learn
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Grasp ITIL®4 DITS fundamentals and their integration with ITSM.
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Understand governance changes in digital transformations.
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Learn about technologies pivotal in digital strategies.
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Explore strategic tools like the Business Model Canvas.
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Understand strategic vision and digital disruption handling.
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Develop skills in strategic planning and financial management.
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Master customer-focused and operational excellence strategies.
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Learn about strategic approval processes and portfolio optimisation.
This course includes
tv16h On-demand Video
Skills you will gain
- Digital Strategy Formulation
- Leadership in IT Strategy
- Strategic Planning and Execution
- Risk Management Expertise
- Innovation Management
- Performance Measurement and Evaluation
Prerequisites
- Prior experience in IT service management roles can provide a valuable foundation for comprehending digital and IT strategy concepts.
- Experience in leadership or management roles is recommended to effectively apply strategic principles in organisational contexts.
- A solid understanding of business operations and processes is essential for developing digital strategies aligned with organisational objectives.
- Basic knowledge of information technology concepts and trends is helpful for grasping the technical aspects of digital strategy formulation and execution.
- Strong analytical and problem-solving skills are beneficial for assessing complex business challenges and developing strategic solutions.
8 sections
28 Activities
12
8
8
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ITIL Guiding Principles in Digital and IT Strategy
Brief Knowledge
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Fill in the Blanks
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Module Assessment 1
Leverage Digital Strategy to React to Digital Disruption
Quiz
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Module Assessment 2
Relationship Between the Concepts of Digital and IT Strategy
Find the Words
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Flash Cards
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Module Assessment 3
How an Organisation Uses Digital and IT Strategy
Drag the Words
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Module Assessment 4
Strategic Approaches Possible by Digital and Information Technology
Single Choice Set
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True & False
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Module Assessment 5
Risks and Opportunities of Digital and IT Strategy
Information Wall
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Module Assessment 6
Steps and Techniques Involved in Defining for Digital IT Strategy
Multiple Choice Questions
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Presentation
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Module Assessment 7
Implement a Digital and IT Strategy
Check your Knowledge
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Module Assessment 8
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