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ITIL® 4 Specialist: High Velocity IT Training
IT Service ManagementKnow how to contribute to environment for achieving value along with digital products.
See Related CourseWhat you'll learn
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Overview of ITIL® 4 High-Velocity IT (HVIT) and its integration with the Service Value Chain.
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Key concepts of HVIT including digital transformation and IT transformation models.
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Application of the ITIL Service Value System to support high-velocity IT environments.
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Exploration of the four dimensions of service management and their impact on HVIT.
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Cultural aspects critical to HVIT, including ethical considerations and continuous learning.
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Techniques for achieving high-velocity through operational practices like Agile and Lean.
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Strategies for valuable investments including prioritisation and MVPs in a high-velocity context.
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Methods for fast development and continuous integration to enhance service delivery.
This course includes
tv16h On-demand Video
Skills you will gain
- Understanding ITIL® High-Velocity IT (HVIT)
- Key Concepts of High-Velocity IT
- Adopting the ITIL Service Value System
- Service Management Dimensions
- High-Velocity IT Culture
- High-Velocity IT Techniques
- Techniques for Resilient Operations
- Techniques for Co-Created Value and Assured Conformance
Prerequisites
- Prior experience working in IT service management or related fields.
- Strong analytical skills to assess and apply HVIT principles and techniques effectively.
- Proficient verbal and written communication skills for documenting and reporting ITIL® activities.
- Ability to identify, analyse, and resolve IT service management-related issues.
- Keen attention to detail to ensure accuracy in implementing HVIT practices.
- Experience working in a team environment, demonstrating collaboration and cooperation skills.
- Willingness to engage in continuous learning and professional development in ITIL® and HVIT practices.
5 sections
18 Activities
5
13
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Introduction to ITIL® High-Velocity IT (HVIT)
3m 59s
Visualising High-Velocity IT Concepts
0m 0s
Mind Unleashed: Memory Mastery Challenge
0m 0s
Key Concepts of High-Velocity IT
46m 13s
Unraveling Agile: Crossword Puzzle Challenge
0m 0s
Agile Insights: Fill in the Blanks Adventure
0m 0s
Agile Accordions: Harmonizing Concepts
0m 0s
Adopting the ITIL Service Value System to Enable High-Velocity IT
24m 58s
Visual Agility: Image Selection Challenge
0m 0s
Service Value System Dialog Cards: Navigating ITIL Principles
0m 0s
High-Velocity IT Culture
53m 6s
ITIL Service Value System: Multiple Choice Quiz
0m 0s
Service Value Search: ITIL Word Hunt
0m 0s
System Flashcards: Mastering Concepts on the Go
0m 0s
High-Velocity IT Techniques
1h 53m 56s
ITIL Service Value System: Single Choice Selection
0m 0s
Service Value Shuffle: Drag-and-Drop Challenge
0m 0s
Visual Alignment: ITIL Service Value System Image Pairing
0m 0s
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