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Consulting Skills Training
Business SkillsMaster Consulting with Essential Skills and Processes for Effective Client Engagement and Problem Solving
See Related CourseWhat you'll learn
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Distinguish between consulting and managing, understanding consultancy styles and their impact
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Navigate the consulting process phases with the ECIFAR model to enhance client value
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Develop key consultancy skills including questioning, listening, and providing effective feedback
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Address consulting ethical considerations and identify the true client in complex scenarios
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Evaluate current perceptions of consultancy roles, client views, and the ideal consultancy situation
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Learn essential skills and behaviors for successful consultancy, including self-analysis and process understanding
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Master the entry and contracting phases of consultancy with practical skill applications
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Apply diagnosis and analysis techniques during the investigation phase for impactful consultancy
This course includes
tv8h On-demand Video
Skills you will gain
- Understanding Consultation
- Consulting Processes
- Key Consultancy Skills
- Consulting Issues
- Current Perceptions
- Introduction to Consultancy
Prerequisites
- Ability to listen actively and ask pertinent questions
- Capability to analyse data and draw meaningful conclusions
- Ability to build rapport and maintain professional relationships
- Understanding of basic ethical principles in business
- Commitment to self-improvement and continuous learning
- Prior experience working in a business or organisational setting
- Ability to think critically and objectively about business challenges
13 sections
55 Activities
30
13
12
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Introduction to course
1m 16s
Delegate Pack
Introduction to Modules
2m 29s
Pre course Reading
Consulting vs Managing
2m 13s
Different Consultancy Styles and Key Features
3m 14s
Transferring Ownership
3m 19s
Linking Activities to Organisational Aims and Goals
2m 37s
Module Assessment 1
Case Study Consultant vs Manager Roles in Tech Implementation
Case Study Application of Different Consultancy Styles in a Corporate Strategy Overhaul
Phases of Consulting
2m 6s
ECIFAR
2m 31s
Module Assessment 2
Case Study Implementation of the ECIFAR Model in a Consulting Process for a Manufacturing Firm
Questioning
1m 19s
Listening
1m 10s
Matching Energy
1m 32s
Feedback
1m 8s
Module Assessment 3
Case Study Effective Questioning and Listening in Consultancy
Case Study Diagnosis and Analysis Techniques in Consulting
Ethical Considerations
2m 14s
The True Client
3m 16s
Module Assessment 4
Case Study Ethical Considerations in Consulting
Case Study Identifying the True Client in a Complex Organisational Structure
Individual Roles
2m 20s
Clients View
2m 18s
Ideal Situation
2m 25s
Module Assessment 5
Case Study Linking Activities to Organisational Goals
Key skills and behaviours required by a consultant
3m 20s
Consultancy Processes
2m 6s
Self-Analysis
1m 56s
Module Assessment 6
Key Skills and Behaviours
3m 10s
Practical Session
2m 45s
Module Assessment 7
Case Study Transferring Ownership in Projects
Diagnosis Techniques
1m 23s
Analysis Techniques
5m 35s
Module Assessment 8
Case Study Consultancy in Action - Feedback and Review Stage
Feedback
1m 54s
Action
3m 21s
Review
3m 17s
Practical Session
2m 23s
Module Assessment 9
Consulting Issues
3m 35s
Who is the Real Client?
3m 27s
Module Assessment 10
Post Course Quiz 1
Post Course Quiz 2
Let's prepare for the Interview
Pre course Reading
Delegate Pack
Case Study Consultant vs Manager Roles in Tech Implementation
Case Study Application of Different Consultancy Styles in a Corporate Strategy Overhaul
Case Study Implementation of the ECIFAR Model in a Consulting Process for a Manufacturing Firm
Case Study Effective Questioning and Listening in Consultancy
Case Study Diagnosis and Analysis Techniques in Consulting
Case Study Ethical Considerations in Consulting
Case Study Identifying the True Client in a Complex Organisational Structure
Case Study Linking Activities to Organisational Goals
Case Study Transferring Ownership in Projects
Case Study Consultancy in Action - Feedback and Review Stage
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