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Effective Communication Skills
Business SkillsPower up your communication skills and enhance your influence and impact
See Related CourseWhat you'll learn
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Strategies to express ideas clearly and confidently
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Techniques for active listening and empathetic understanding
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Methods to build rapport and strengthen relationships
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Approaches to handle difficult conversations with tact and diplomacy
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Tools for effective written communication, including emails and reports
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Tips for nonverbal communication and body language awareness
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Practices to cultivate assertiveness while respecting others
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Skills to adapt communication styles to different audiences and contexts
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Understanding cultural nuances in communication for diverse interactions
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Utilising technology for seamless virtual communication and collaboration
This course includes
tv8h On-demand Video
Skills you will gain
- Give me Skills you will gain and Prerequisites in points
- Effective Communication Techniques
- Knowledge of Communication Processes
- Qualities of a Skilled Communicator
- Self-Evaluation and Improvement
- Individual Communication Evaluation
- Overcoming Communication Barriers
- Questioning Techniques
Prerequisites
- Openness to feedback and a desire to enhance communication skills
- Basic understanding of how to interact with others
- Awareness of personal communication habits and behaviors
- Genuine interest in learning and applying effective communication techniques
- Ability to receive and act on feedback to improve communication skills.
- Willingness to engage in continuous learning and professional development in communication skills.
- A foundational knowledge of communication principles and practices.
- Experience working in a team environment, demonstrating collaboration and cooperation skills.
14 sections
44 Activities
15
5
12
11
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Delegate Pack
Pre course Reading
Introduction to Communication
12m 8s
Communication Hub: Connecting Ideas, Building Understanding
0m 0s
Foundations of Effective Communication: Multiple-Choice Quiz
0m 0s
Communication Fundamentals: True or False Challenge
0m 0s
Word Harmony: Drag and Match in Communication Mastery
0m 0s
Word Quest: Uncovering Communication Essentials
0m 0s
Case Study Types of Communication in a Corporate Environment
Module Assessment 1 - Introduction to Communication
Stakeholder
9m 44s
Case Study Using Questions for Effective Communication
Module Assessment 2 - Communication Benefits
Communication Process
6m 44s
Case Study Active Listening Skills
Module Assessment 3 - Process of Communication
Cross-Cultural Communication
8m 18s
Case Study Advantages and Disadvantages of Different Communication Methods
Module Assessment 4 - Skilled Communicator
Skilled Communicator
8m 14s
Case Study Benefits of Effective Communication in a Corporate Project
Module Assessment 5 - Individual Evaluation
Individual Evaluation
4m 1s
Case Study Consequences of Ineffective Communication
Module Assessment 6 - Communication Barriers
Questioning for Effective Communication
11m 17s
Case Study Impact of Non-Verbal Communication
Module Assessment 7 - Questioning for Effective Communication
Communication Situations
8m 17s
Phone calls and Video calls
5m 59s
Non verbal communication
8m 0s
Emotional intelligence
4m 6s
Case Study Overcoming Communication Barriers in a Multicultural Organisation
Listening Skills
8m 45s
Module Assessment 8 - Listening Skills
Self-Reflection
9m 56s
Case Study Qualities of a Good Communicator
Module Assessment 9 - Communication Situation
Self-Awareness
15m 22s
Role of Communication in Personal Development
7m 47s
Post Course Quiz 1
Post Course Quiz 2
Let's prepare for the Interview
Effective Communication Skills
Delegate Pack
Case Study Types of Communication in a Corporate Environment
Case Study Using Questions for Effective Communication
Case Study Active Listening Skills
Case Study Advantages and Disadvantages of Different Communication Methods
Case Study Benefits of Effective Communication in a Corporate Project
Case Study Consequences of Ineffective Communication
Case Study Impact of Non-Verbal Communication
Case Study Overcoming Communication Barriers in a Multicultural Organisation
Case Study Qualities of a Good Communicator
Pre course Reading
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FAQs
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