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Active Listening Skills
Business Skills"Listen, Engage, Understand: Transform Your Communications with Active Listening!"
See Related CourseWhat you'll learn
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Gain a foundational understanding of what active listening is and why it is crucial for effective communication in both personal and professional settings.
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Learn practical steps for active listening, such as maintaining a relaxed yet attentive posture, keeping an open mind, and pausing before responding to ensure thoughtful interaction.
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Master techniques to enhance active listening skills, including making eye contact, showing genuine interest, providing appropriate feedback, and avoiding interruptions.
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Explore the broad benefits of active listening, which include better understanding of conversational motives, improved relationship building, and effective problem-solving.
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Understand how active listening can lead to significant outcomes like increased engagement, reduced stress levels, and enhanced self-confidence among participants.
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Discover methods to ask clarifying questions that deepen understanding and help articulate the speaker’s feelings and perspectives accurately.
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Develop the ability to empathise with speakers by mirroring their emotions and visualising their points, enhancing interpersonal connections.
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Apply active listening in challenging situations to facilitate successful conversations, save time, and avoid misunderstandings.
This course includes
tv8h On-demand Video
5 sections
20 Activities
5
15
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An Overview of Active Listening Skills
12m 19s
Crossword game
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Mastering Active Listening: A Comprehensive Journey to Effective Communication
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Find the hotspot
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Steps for Active Listening Skills
36m 21s
Multiple Choice question
0m 0s
Active Listening Steps in Action
0m 0s
Find the words
0m 0s
How to Improve Your Active Listening Skills
31m 32s
Fill in the blanks
0m 0s
Memory game
0m 0s
Presentation
0m 0s
Benefits of Active Listening Skills
42m 46s
Connecting Benefits: Image Choice Question
0m 0s
True/False Question
0m 0s
Harmony in Action: The Power of Active Listening in Diverse Scenarios
0m 0s
Outcomes of Active Listening
17m 38s
Single Choice Set
0m 0s
Drag the words
0m 0s
Flashcards
0m 0s
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