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Business Process Mapping
Business Analysis"Streamline Your Success: Master Business Process Mapping to Drive Efficiency and Innovation."
See Related CourseWhat you'll learn
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Grasp the fundamental concepts of what constitutes a process and familiarise with the terminology used in process mapping.
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Understand the key stages in effective process mapping, focusing on mapping current ('As Is') and future ('To Be') states of processes.
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Learn to map a business activity by defining its start, end, and purpose, and utilising appropriate mapping methods and symbols.
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Develop workshop facilitation skills and learn the intricacies behind documenting detailed process information.
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Master the use of swim lanes in process maps to assign control and responsibilities, including the creation and application of swim lane diagrams.
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Gain expertise in drawing and documenting process maps, exploring different types of process maps including cross-functional ones.
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Acquire skills in estimating time and cost for business processes, and learn techniques for validating and verifying process maps.
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Engage in process analysis to identify and resolve bottlenecks, using methods such as the Five Why’s technique to enhance efficiency.
This course includes
tv8h On-demand Video
10 sections
10 Activities
10
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Understanding the Terms
9m 31s
Stages of Business Process Mapping
7m 42s
Mapping A Business Activity
11m 11s
Detail Behind the Processes
7m 59s
Assigning Control and Responsibilities
19m 25s
Drawing the Process Map
17m 39s
Estimating Time and Cost and Validating the Process Map
34m 58s
Process Analysis
21m 15s
Creating “To Be” Processes
10m 34s
Case Study
5m 59s
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